Customer Success

US technology company sees DealSheet as “essential”

“Dealsheet is a structured sales management tool that should be integral to a company's sales process!" Sales Leader

Trustcomm: Customer Success with DealSheet

“DealSheet takes the art of selling and creates objective and measurable metrics which allow me as a sales leader to improve sales performance." TrustComm

DealSheet helps a global satellite sales team to focus

"DealSheet works for us, bringing rigour to our P-WIN (win probability) and P-GO (opportunity will progress) measurements. It's the main point of sales manager/director dialogue and makes a real difference in focusing on the real opportunities rather than those that will soak up effort, but not deliver in the end."

UK Comms Reseller uses DealSheet

"I have a much better grip of the pipeline now. My team found this easy to use and it has really helped me to focus our efforts on those we have a chance of winning."

Sales improvement for 15 global markets

"Outside In were able to accelerate our adoption of the core building blocks for sales performance."

Small Software company uses DealSheet for objectivity

"DealSheet is really helping us to win more business and to be more effective in our sales process."

Compelling Proposition Development

"The proposition material changed the conversation with our partners and helped us to confidently engage with them to drive growth."

Sales Performance Coaching #1

100% of coached individuals believed that performance coaching had a positive impact on their performance & 80% would "definitely" recommend to their colleagues.

Performance Management Programme

"Outside In were able to work as part of our team, using their expertise to build a well structured and engaging set of workshop sessions."

Account Management Strategy Review

"Using the Outside In framework and benchmark insight added credibility to our project and helped us to engage the executive team more effectively."

Investment case development

"We are now so much more confident of the potential for this service and Outside In were able to accelerate the whole process for us."

Deal qualification approach development

Deal Qualification approach development for global services company "Finally we have a common approach in our business to opportunity qualification" VP Sales Better win rates and deal governance, reduced costs and tighter alignment of goals. The BID to WIN ratio...

Customer experience program

The measure of customer satisfaction was significantly improved 50% growth in proportion of “Very satisfied” clients. Retention of a number of £1m+ accounts previously under threat. The awareness of customer value increased across the organisation The client...

Selling Skills Development

£2m+ new opportunities added to the pipeline Confidence levels in the sales team improved significantly in support of senior level customer engagement Account plans / strategy were deployed much faster than previously Senior leaders “walked in customer shoes” as...

Go-to-market strategy development

Marketing campaign costs reduced by 75% and more orders were generated New clients were acquired in the target markets. Sales team time spent with customers was increased by 60% The ability to ‘qualify’ key opportunities improved, significantly lifting percentage win...

Account Management Set Up

We clarified Customer needs, profiles and and priorities. Four differentiated customer segments were developed to focus activities. Collateral was developed as a starting point for performance management (objectives, expectations and reporting models). ...

Discovery audit

We identified 3 priorities for performance improvement: Accelerate new proposition development for 2 specific new offers Improve Qualification and opportunity management process Implement an initial performance management approach The client issue We...

Proposition Playbook Development

A Fully documented and supported process helped to raise the bar in proposition development coaching Many £’000’s saved in 'wasted' proposition development costs Coaching of live opportunities accelerated progress for selected propositions The client issue...