FREE eBooks and Guides

Account Management KPI’s

Account Management KPI’s

In this eBook you will see information about the measures most useful for account management, including our top 10.

Running a CX program

Running a CX program

In this eBook , explore the issues associated with implementing a new Customer Experience, CX program: how to plan, implement and improve.

Capturing Strategic Objectives

Capturing Strategic Objectives

Download this eBook for B2B Opportunity Management. It will help B2B salespeople make the right choices on where to invest effort for maximum return.

Qualifying Strategic Deals

Qualifying Strategic Deals

Download this eBook for B2B Opportunity Management. It will help B2B salespeople make the right choices on where to invest effort for maximum return.

Foundations of Sales Planning

Foundations of Sales Planning

Download this eBook for B2B Opportunity Management. It will help B2B salespeople make the right choices on where to invest effort for maximum return.

Winning Strategic Deals

Winning Strategic Deals

Download this eBook for B2B Opportunity Management. It will help B2B salespeople make the right choices on where to invest effort for maximum return.

Meeting/Call Planning

Meeting/Call Planning

Download this eBook for B2B Call Planning. Prepare for those important meetings and improve your ability to advance your position with the account or opportunity.

Account Planning Workshop

Account Planning Workshop

This eBook is for B2B Account managers who need to run an account planning workshop with their team. Here’s some structure to help you do this more effectively.