Coach your team’s conversations and grow revenue
Conversation coaching does not happen enough for those key moments in the sales process. And when it does happen, the quality of the call coaching is often in doubt.
Sales managers often claim they lack enough time to live coach every call, and this means for many reps that they don’t get coached at all.
Salespeople want help and the best ones help themselves through self-help.
With Conversation Coach for internal and remote sales teams, you can improve performance at key selling moments and maximise revenue.
months is the average ramp up time in for Internal Sales SDR
meaningful conversations per day by each internal sales SDR
of selling engagements are remote not face to face
fewer deals close when the word "Discount" in a sales call
Team insights, measures and analysis
Do you know if your team are talking too much?
Are you asking the right number of questions?
How do the best performers compare with the average?
Armed with detailed insights on your sales team’s conversations, you can monitor, track, coach and improve team performance.
Conversation analysis and intelligence
Managers cannot listen to every sales conversation but imagine if this heavy lifting could be done for you
The power of Artificial Intelligence is at your disposal, highlighting those critical selling moments where revenue is being won or lost.
Provide specifc commentry, feedback and scores for a conversation, helping salespeople to understand where they can improve.
Help managers coach effectively
A key step in effective coaching of calls is the preparation stage. Notoriously difficult for managers to do this well.
With simple search tools, managers can search conversations for specific phrases, such as “discount”, “competitor name”.
Marketing teams can listen for the use of key messaging, customer reaction and needs to help build more effective campaign collateral.
Because managers can more easily identify coachable moments, coaching can be more effective as a means of accelerating growth.
Identify development priorities
Compare every individual’s sales conversations against your top performers.
Identify the skills shortages across the team and use this to define your development plan. Invest in developing the right skills, rather than generic sales training.
Train and coach salespeople, then track improvement over time to see results.
Accelerate ramp up time
Easily save the best calls and moments to a shared library of “best practice”.
Give access to new hires and they can quickly get top tips on how to do their calls.
As a result, the library of accelerates ramp-up time.
Your existing team members can easily access good practice to help with self-development.