ProcessControl the activities related to finding, retaining and growing mutual value
Sales today is a data driven process that requires discipline, focus and efficiency. To find new customers, manage key accounts and stay on top of the selling process requires that you make choices. Decisions about where to invest resources should be informed by reliable information and the right choice of tools can help with this.
With effective account and opportunity management process you can create new opportunities and close more successfully.
When it is more costly to acquire new customers, by maximising customer retention and cross selling you fuel your growth engine.
Sales operations to support a more capable sales management process will provide the insights you need for better decision making and growth.
DealSheet is easy to use day to day for the sales team, helping us to understand clearly where we are with our deals.
Sales Director, Software and Services
It makes a real difference in focusing on the real opportunities rather than those that will soak up effort.
Director of operations, Global communications.
It’s much harder to find a new customer than it is to keep and grow a customer you already have. Managing the engagement with your customers in a timely, focused and relevant manner will improve retention rates, help you cross and up sell and ultimately increase the lifetime value of each customer and therefore growth.
Convincing proposals have a key role to play in influencing a customer to buy from you, rather than a competitor . The best companies have a bidding capability that makes time for sales people to do real selling activities and this leads to faster growth.
Strategic sales operations
Sales operations is the beating heart of the most successful sales teams. Their role in the best performing companies though is way more than a reporting function – they are responsible for enabling transformation and lifting the sales capability of the team.